Dear User, please read these terms and conditions carefully before using our website. By using the website, you agree to these terms and conditions. If you disagree with them in their entirety, you should not use the website or any of our services. If these terms and conditions are considered an offer, your acceptance is expressly limited to these terms and conditions.

This website is operated by Juva Medical and Health Services Limited. On the website, "we" refers to Juva Clinics. Juva Clinics offers the website, including all its services, tools, and information, to you as a user, conditioned upon your acceptance of all terms and conditions and policies stated here.

By visiting the website, you guarantee your agreement to the current terms and conditions. If you disagree with them, you should not use this website. The website reserves the right to change, modify, add to, or remove portions of the terms of use and conditions at any time. Changes become effective when they are posted on the website without prior notice. Please review the terms of use and conditions regularly to stay updated on all updates. Your continued use of the website constitutes your full agreement to all changes made to the terms of use and conditions.

Any new addition to the website is subject to these terms and conditions. You can view all updates concerning the terms and conditions on this page. The website reserves the right to change, modify, add to, or remove portions of the terms of use and conditions at any time. Changes become effective when they are posted on the website without prior notice. Please review the terms of use and conditions regularly to stay updated on all updates. Your continued use of the website constitutes your full agreement to all changes made to the terms and conditions.

Website Use Policy and Conditions:

Use of this website is available to those who have legal capacity and are able to legally represent themselves according to the legal system in force in the Kingdom of Saudi Arabia. The website cannot be used by those who do not have legal capacity and are unable to legally represent themselves.

If you have any impediments to legal capacity, you may use the website under the supervision of your parents or legal guardian, provided that they agree to the terms and conditions.

This website is designed to:

• Facilitate the process of booking appointments for clinics.
• Facilitate access to information, credentials, and experience of all doctors available at Jofa Clinics.
• Facilitate the ability to submit suggestions, complaints, and inquiries individually.

This website is provided for personal use, therefore, you are responsible for all use of the provided services, whether or not they suit your desires.

Website Security Protection Policy and Conditions:

As a user of the website, you are not permitted to violate security protection, which includes, but is not limited to:

• Accessing information not intended for you or using an account you are not officially authorized to use, or accessing the website's servers.
• Attempting to test or probe the strength of the website's system without official permission for exploration.
• Sending electronic viruses to the website and attempting to disrupt or control the service provided to users, or sending unwanted messages to overload the network, or any other method intended to harm the website's integrity without official permission.
• Sending advertisements on the website without official authorization.
• Impersonation to falsify the website's electronic address, email address, or any method that may violate the website and use it in mailing groups, email, or for personal or commercial purposes.

In the event of proven violation of the website, internet protocol, network security, or any other method that harms the website's safety and security, civil, financial, and criminal procedures and penalties will be taken in most cases.

Registration (Personal Information) Policy and Conditions:

This is the process by which the user provides the website with personal information, contact information, and other data required by the website. Therefore, you must agree to the policy of processing, storing, and updating your information on the website.

When registering your personal information, you must be fully legally competent by the previous usage policy.

We store your information and maintain your privacy based on the terms of the previous privacy policy.

Your personal information constitutes part of your record of transactions with our services.

When using the website, the responsibility for maintaining the confidentiality of this information falls on you by safeguarding your password and not allowing others to use it.

You are responsible for all transactions made through your account, and if you suspect any activity in your account, please notify us.

The website administration is not responsible for any damages or losses related to your account in the event of your failure to protect it.

Electronic Communication Policy:

According to your agreement to use the website, you:

• Implicitly agree that all your transactions on the website are legally binding and treated as written transactions.
• Agree to receive all our electronic messages of all types via email, notifications, alerts, or announcements published on the website.
• Agree to bear responsibility for the content sent from your account on any of the website's social media platforms, discussions, comments, or any form of electronic communication, whether this content is indecent, racist, or biased towards any political, social, or economic party, legal measures will be taken accordingly.

The website administration has the right to monitor, record, and save any phone call, email, or any other form of electronic communication with you for training, development, or improvement purposes, to enhance the quality of the website or improve customer service by listening to customer feedback.

Appointment Booking Policy:

When booking a new appointment with any doctor at Jofa Clinics, you agree to the following:

• You may not book a false, fraudulent, or estimated appointment, and you acknowledge and warrant the accuracy of the information provided during your appointment booking.
• To confirm your appointment, you must contact the unified number by phone within 24 hours before the scheduled appointment.
• You must log in to the website and then book the appointment.

If you have any inquiries about the terms and conditions, you can contact us at the clinic number: 00966556866553